Mail order companies selling footware need to be able to handle products with different sizes and widths and styles.

Product Set-up

The Commerce Manager will allow the creation of products in a width / size or colour / size matrix in with simple “Wizard” led steps.  If the personalisation facility is utilised, you can set up an unlimited matrix of choices.

Other footware related issues such as style or brand can also be stored in the stock module as well as unlimited number of picture images.

Fashion items often have a limited supply of items to sell.  Once the stock is exhausted, no further orders can be taken.  The Commerce Manager will allow you to input the rule that if there is no further stock, no additional orders can be taken.  By using associated stock records, sale staff can be prompted to offer suggested alternatives.

Sales Order Processing

A typical question during telephone sales is whether the item is in stock.  If it is not, then the Commerce Manager will show the sale person which related items are available (colour / size) in a matrix as well as which location (if you have shops or multiple outlets)

It is sometime handy for the sales staff to be able to view what items, size and colour the customer previously ordered while they are on the phone.  This can be viewed extremely quickly.

Customer Services

Returns are often an issue with footware companies. The Commerce Manager allows swift processing of returns and substitutions.  The system will also quickly identify serial “returners”.

With the above features, the Commerce Manager is ideal for clothing companies.

Retail

Many footware mail order companies also run retail outlets.  The Commerce Manager has an EPoS system that can run stand-alone of fully on-line with the mail order system.

For companies that like to phase an installation, we have also interfaced our mail order system to existing retail system.

For more details, please phone Alex Dare in the UK office on +44(0)1242 222132 or email alex_dare@trilogygroup.com

For North America please phone Barry Kern at 1-888-269-0535 ext 703 or email barry.kern@trilogynorthamerica.com or visit www.trilogynorthamerica.com