The system incorporates a feature rich contact module with facilities to manage the hierarchical education structure , i.e. education authority, school, teacher.
There is a ‘Held Orders Facility’ which allows the holding of customer orders until they are complete and an option to deliver them on a particular day.
Orders that have been placed separately by a customer can be combined and shipped out together.
Multiple delivery addresses can be held for customers along with shipper information for overseas sales management.
The stock record has additional searchable fields for reading ages/ability levels and functionality exists for the simple generation of reading lists and quick catalogues.
The system has the ability to import web orders and process them within customer services.
Contact lists can be imported complete with source codes, key words, etc.
An export facility exists to assist with the automatic export of changes to product data to a website.
Integrated credit card clearance via Commidea.
Multiple workflows through the fulfilment process allows for separate ‘pick and pack’ procedures so that customers’ requirements can be matched.
Please click here to view the core functionality of Trilogy Publishing Manager.
For more details, please phone Alex Dare in the UK office on +44(0)1242 222132 or email firstname.lastname@example.org